*********************** * Failed Technologies * * Andy Bennett * * 17/11/2002 * *********************** Plagiarizing heavily from Dan: In this report on my researched topics I have tried to focus on 3 main areas: · Why the technology failed in the first place · What could have been done to stop the technology failing · Whether it could have been predicted that this technology would fail at the time or today OS/2 ==== In 1982 the Personal Computer revolution was still in its infancy. IBM had started the ball rolling with its PC-XT that came with a choice of three operating systems. - CP/M-86, UCSD Pascal P-System and MS-DOS, licensed from Microsoft as PC-DOS. In 1983 Microsoft started development of Windows and in 1984 IBM released its 80286 based machine, known at the PC-AT. By this time MS-DOS had become the dominant operating system in the IBM and IBM compatible PC market: A significant part of Microsoft's business was in licensing MS-DOS to the PC manufacturers. 1984 also saw the start of the collaboration between Microsoft and IBM on a new operating system that would become OS/2. OS/2 was supposed to be a joint effort between both companies, but each had their own ideas about how they wanted things to evolve. IBM was insistent that the new operating system was compatible with its mainframe systems such as System/360 and System/370. At one point an IBM representative on the project requested that fonts be removed from the product: IBM shipped a mainframe printer that could not handle fonts. Microsoft was insistent that the new operating system be compatible with existing MS-DOS programmes. While there is nothing wrong with trying to maintain compatibility with existing products and systems, as time went by each companies confidence in the other slowly eroded. In 1986, shortly after the company was made public, Steve Ballmer offered IBM a 30% share in Microsoft. By this time however, IBM were no longer interested. IBM continued development of OS/2 alone, eventually releasing OS/2 4.0, more commonly known as OS/2 Warp 4, in September 1996 - 9 years after the release of the original OS/2. OS/2 failed due to a lack of cooperation and an inability on the part of both companies to define similar goals. Both companies seeked to shape OS/2 into something that was good for themselves and that fitted into their existing structures. Microsoft was also interested in promoting its own Windows "Operating System", which it believed to be smaller and lighter than OS/2 Warp. - Microsoft believed that OS/2 Warp was becoming unwieldy and too much like a mainframe operating system for "ordinary" people. IBM wanted to be able to set the standards in the PC market like it had been doing in the mainframe market. - On one hand, IBM wanted to offer its customers the features of its mainframes and on the other, IBM did not want the PC to overtake mainframes and push them out of the market. Microsoft was not interested in the mainframe arena and wanted to spread the use of its own programmes even further in the PC arena. Bill Gates believed that "IBM promoted all good programmers into management." and that IBM were Haunted by a successful past and unsuited to the new, fast changing pc world. OS/2 could have been made to succeed if the companies has worked better together and had been willing to compromise on some of their requirements. Ineffective teamwork and a lack of communication meant that the project did not fulfill its potential and neither party ended up with what they wanted. Both companies had their own agendas for pursuing the project and Microsoft especially did not wants its Windows "Operating System" to fail as a result. - Microsoft were primarily interested in bringing the graphical features and ease of use of the Macintosh system to the PC and they thought that working with IBM on the project may prove fruitful. However, in the end, it was more profitable for them to develop Windows on their own, and it quickly became popular in the market place. At the time, it was not hard to see that the project was not working as hoped. Today, one wonders why it was attempted in the first place since Windows is so popular today. However, it must be remembered that Windows was not properly accepted until version 3.0 and before this Microsoft may have been worried that they would be unable to get a foothold in the graphical software market. Joining forces with the biggest player in the field must have seemed like a safe option. The failure cannot be blamed on the arrogance of the two companies alone: The PC revolution was still in its infancy. IBM was using tactics that has consistently worked for it before and was just beginning to find out that it was hard to fend off competition in a market where everyone was a beginner. - IBM only had the lead because they shipped the first PC. Microsoft was still a relatively new, small and inexperienced company and they had made a lot of money from the license agreement with IBM to ship MS-DOS for a low fee with the PC-XT and then the PC-AT. They, quite understandably, thought that working with IBM was going to be a "winner" however, they found more successful avenues to explore on their own and as such their relationship was almost doomed to fail. http://www.osdata.com/oses/os2.htm Bill Gates - The Road Ahead